FAQ

 

 

        1. I am a retailer on Amazon Ebay, Can we get your support? If our qty is very small?

        Yes, we can offer sample for market testing, later if ok, we can offer logo printing service and OEM gift box design

 

 

        2. How will you make sure your quality?

         We usually offer one year quality warranty. If needed, we will offer some spare parts on mass production delivery.

 

 

        3. How about the lead time?

        For small order, if we have raw material in stock, we can delivery goods in 3-5 days

        For big OEM order, our lead time usually is 25-30 days.

 

 

        4. How about sample testing?

        Samples are charged, but sample fee will be refund once getting customer’s formal order.

        For some simple models, we can offer free sample, but freight charge will be on collect.

 

 

        5. What's your regular payment term?

        Our regular payment term is T/T: Telegraphic Transfer. The 30% deposit should be transferred before the mass production.

        And the balance be paid before shipment arrangement.

        For old customer, the payment term is negotiable.